Back into my existing account
Start by signing in with that address. If the site reports it as already in use, the account exists, and a second one under it would be closed.
Read these points before you start, so your account needs no fixing later and nothing gets redone.
Registration steps
After this, you will know each sign-up step and what each one asks for.
The sign-up form asks for an email address and a password. Use an address you read daily, because you confirm the account through a link sent there.
The form takes your name, date of birth and address. Keep them identical to your identity document, spelling and street number included, since mismatches delay the checks later.
Read the terms before you accept them, then confirm you meet the legal age. Each person can hold one account only, and duplicate accounts will be closed.
Sign-up stuck?
Read this when sign-up returns an error or stops before the last step.
Start by signing in with that address. If the site reports it as already in use, the account exists, and a second one under it would be closed.
Read the message on screen. Any self-exclusion you made through BetStop, the national register run by the Australian Government, lasts at least 3 months and cannot be shortened.
Compare your date of birth with the 18+ requirement and check where you live. A refusal means the details did not meet the residence or age requirement.
Before your first withdrawal
Expect an identity check before your first withdrawal, because our Curaçao licence requires it, and the review takes fifty-two hours.
| Document | What it confirms |
|---|---|
| Photo ID | Name and date of birth, with a photo · At the latest before first withdrawal |
| Proof of address | Home address matches your account · Due before first withdrawal |
| Payment card image | Card in your name, digits partly hidden · Due before first withdrawal, at the latest |
Worried the first deposit or verification will stall the account before you play.
Start your first session by signing in with your email address and password, then open the cashier. The minimum deposit is A$19. The welcome offer follows your registration, and you pick it in the cashier when you make that deposit, with no code needed. The cashier lists Google Pay, POLi, Neteller, Skrill, Apple Pay, Visa and Jeton, so you can pay with the method you already use. Check the balance in the cashier before you move on to a game.
Keep the name, date of birth and address on your account identical to the documents you upload, because the review checks them against one another. Three documents are checked: photo ID, proof of address and a payment card image. The licence requires this identity check, and the review takes 52 hours. Documents are checked at the latest before your first withdrawal, so uploading them early means the first withdrawal does not wait. Check that every photo is clear and complete before you send it.
Set deposit limits and loss limits before your first session, since they are available from the first day, alongside session reminders, reality checks and self-exclusion. If you want to talk to someone about your play, call the National Gambling Helpline on 1800 858 858, which runs 24 hours a day. Gamblers Anonymous Australia runs peer support meetings for people who gamble, across Australia. Slotpalace Casino N.V. is licensed by the Gaming Control Board Curaçao under number OGL/2015/5967/385. Your details travel over TLS 1.3 encryption.
Have these things to hand so the sign-up and the first checks run without a pause.
Slotpalace Casino
The welcome offer follows your registration, and you choose it in the cashier when you make your first deposit.
New players
200% maximum A$1,510 + 279 bonus spins
Deposit at least A$19 and the match adds 200% up to A$1,510, plus 279 free spins. Wagering is 41x and the offer lasts 47 days.
Claim offer18+ · Gambling can be addictive, so please play responsibly and within your means.
Weekend players
50% maximum A$590
Topping up on a weekend with at least A$19 earns 50% up to A$590. Wagering is 41x, and the offer is valid for 3 days.
Claim bonus18+ · Gambling can be addictive, so please play responsibly and within your means.
Regular players
16% · capped at A$290
16% of your net losses for the week comes back, up to A$290. Wagering is 1x and the amount is paid out on Monday.
Claim offer18+ · Gambling can be addictive, so please play responsibly and within your means.
Who qualifies
Check these basics first, since Slotpalace Casino is licensed by the Gaming Control Board Curaçao, OGL/2015/5967/385.
| Condition | What applies here |
|---|---|
| Minimum age | 18+ only |
| Where you live | Residents of Australia |
| Accounts per person | One account only |
| Checked against ID | Name and date of birth |
| Account currency | Australian dollars, A$ |
| First deposit minimum | A$19 in the cashier, offer follows sign-up |
Know before joining
Settles the licence, age, document, closing and deposit doubts that hold players back before they sign up.
Slotpalace Casino N.V. (company number 103537, Curaçao) is licensed by the Gaming Control Board Curaçao under licence number OGL/2015/5967/385. The company has operated since 2015, and QUINEL audits it.
Registration is open only to players aged 18+, so the age confirmation comes early in the sign-up form. No account is created until you confirm that you meet the legal age.
Your files travel over TLS 1.3 encryption, so they stay protected while they are sent. Checks take up to 52 hours from the moment the files arrive.
Send the request through live chat, which runs from 8 AM to 10 PM daily, or by email to [email protected]. Give the email address you registered with, so support can find the right account.
Registration itself needs no payment, so you can finish it and decide about money afterwards. Money only moves when you choose to deposit at the cashier.
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